Need care after hours? Want to see a doctor without leaving home? Wondering what a procedure may cost before scheduling it? Looking for help with back pain? Unsure about a diagnosis? Taking a specialty medication? 

Trustmark HealthyEdge^SM and Trustmark Healthy Choices^SM major medical health plans include services that can help.* 

From virtual 24/7 Care, dermatology and mental health care to medical second opinions, healthcare cost comparisons, and specialty medication support, these services are designed to help members access care, make informed decisions, and get more value from their health plan. 

Whether you're looking for convenient care, managing ongoing pain, finding high-quality, cost-effective care, or dealing with an unexpected health concern, these services can provide support when and where it's needed. 

In this article: 

1. Teladoc^® Health: Access 24/7 Care, mental health support, and dermatology services when you need them** 
2. Vori Health: Get support for back, neck, and joint pain through a doctor-led care team** 
3. Included Health: Access expert medical second opinions for serious or complex health concerns 
4. Valenz Bluebook: Compare healthcare options and see estimated out-of-pocket costs before scheduling care with this cost and quality transparency tool 
5. PrudentRx: Learn how eligible specialty medications may be available with a $0 copay* 
6. Active&Fit Direct: Explore discounted fitness memberships and wellness resources***

You may not need every service. But knowing what's available before you need it can make healthcare decisions easier when the time comes. 

Need care now? Teladoc Health can help. 

Not every healthcare concern requires ongoing care. Sometimes you simply want timely support.  

A child wakes up sick before school. A rash appears while you're traveling. Cold symptoms show up on a Saturday morning. Anxiety begins affecting your day. In moments like these, convenient access to care matters. 

Teladoc Health gives eligible members access to U.S. board-certified doctors and licensed clinicians through phone or video visits. Services include 24/7 Care, mental health support, and dermatology.** For many families, it provides another option when getting to a healthcare provider's office isn't practical, or a timely appointment isn't available. 

Teladoc Health may be helpful when: 

• Symptoms appear unexpectedly 
• Care is needed outside normal office hours 
• You're traveling 
• A timely office appointment isn't available 
• You're interested in mental health support or dermatology services 

Set Up Before You Need Care 

Create your account now, so it's ready when an unexpected illness or health concern comes up.  

Learn when a Teladoc Health virtual care visit may be the right choice. 

Back, neck, or joint pain? Vori Health offers a clear starting point. 

Pain has a way of affecting more than physical comfort. It can interfere with sleep, exercise, work, hobbies, and daily routines. One of the most frustrating parts is often figuring out what to do first. Should you see a specialist? Start physical therapy? Wait and hope it improves? 

Vori Health is a nationwide orthopedic clinic that provides virtual support for back, neck, and joint pain through a doctor-led care team. Eligible members and covered dependents age 13 and older can access care focused specifically on musculoskeletal concerns.*** Instead of guessing where to start, members have access to a service built around helping people address some of the most common pain-related conditions. 

Consider Vori Health when: 

• Back pain affects daily activities 
• Neck pain becomes persistent 
• Joint pain interferes with work, exercise, or sleep 
• Pain continues coming back 
• You're unsure where to begin seeking help 

Don't Wait for Pain to Take Over Your Routine

If back, neck, or joint pain is already affecting sleep, work, exercise, or everyday activities, consider learning more about Vori Health and the support available.  

Learn how Vori Health can help with musculoskeletal pain.  

Unsure about a diagnosis? Included Health provides another perspective. 

Most healthcare decisions feel straightforward. Others can leave you wanting more information before moving forward. A serious diagnosis. A recommended surgery. Multiple treatment options. A condition that isn't improving as expected. When the stakes feel high, a second opinion can help provide clarity. 

Included Health gives eligible members access to medical second opinions at no cost from physicians who specialize in the condition being reviewed. A dedicated care team helps collect medical records and coordinate the review process. 

Sometimes a second opinion confirms the original diagnosis or treatment plan. Sometimes it identifies additional options or important considerations. Either outcome can help members move forward with greater confidence. 

A second opinion may be worth considering when: 

• You receive a serious diagnosis 
• Surgery has been recommended 
• Multiple treatment options exist 
• Treatment isn't producing expected results 
• You want another expert perspective before making a major healthcare decision 

Keep This Service in Mind 

You may not need a second opinion today. Knowing the service is available can make it easier to act if you face a serious diagnosis, surgery recommendation, or uncertain treatment plan in the future.  

Learn when a medical second opinion may be worth considering. 

Planning care? Valenz Bluebook helps you compare your options before you schedule care.

If your doctor recommends an MRI, CT scan, laboratory test, or outpatient procedure, what's the next step? 

For many people, it's scheduling the first available appointment. But having more information before deciding can be valuable. Valenz Bluebook is a no-cost quality and cost transparency tool that helps eligible members compare providers, review quality information, and see estimated out-of-pocket costs based on their health benefit plan. The goal isn't simply to find the lowest-cost provider. It's to understand your options before care takes place. 

Valenz Bluebook may be helpful before scheduling: 

• An MRI or CT scan 
• Laboratory services 
• An outpatient procedure 
• Planned medical services 
• Other nonemergency care where provider options are available 

Check Before You Schedule 

The next time a provider recommends an MRI, laboratory test, or planned procedure, use Valenz Bluebook to review available cost and quality information before making the appointment. 

See how to compare costs and quality before scheduling care. 

Taking specialty medications? PrudentRx may be worth exploring. 

Some services are designed for nearly every member. Others become incredibly important when a specific need arises. 

PrudentRx is one of those services.* 

PrudentRx is a specialty drug copay assistance program for eligible members. The program helps participants enroll in manufacturer copay assistance programs and provides a $0 copay for eligible specialty medications included in the program. For eligible participants, the financial impact can be significant.* The most important thing is knowing the program exists and understanding when action may be required. 

PrudentRx may be relevant if: 

• You or a covered family member uses an eligible specialty medication 
• You receive communication from PrudentRx 

Pay Attention if PrudentRx Contacts You 

If you or a covered family member takes an eligible specialty medication, watch for communications from PrudentRx. Reviewing them promptly can help you understand the program, determine whether enrollment is needed, and take advantage of available savings opportunities.  

Looking for an easier way to stay active? Active&Fit Direct^TM offers flexible fitness options. 

Most of the services in this article help when a healthcare need arises. Active&Fit Direct takes a different approach. It's designed to help members stay active and support healthy habits before healthcare is needed. 

Active&Fit Direct provides access to discounted fitness memberships and online workout options through a nationwide network of participating fitness centers and digital resources. Eligible members and their spouse or domestic partner can choose from a variety of fitness options that fit their lifestyle, schedule, and wellness goals. 

Active&Fit Direct may be worth exploring if you: 

• Are considering joining a fitness center 
• Want access to online workout options 
• Are looking for new ways to support wellness goals 
• Want to compare participating fitness centers in your area 

Explore Before Joining or Renewing 

Before starting or renewing a fitness membership, compare it with the options available through Active&Fit Direct. 

Not sure which service fits your situation? 

Sometimes the hardest part isn't accessing care. It's knowing where to start. Trusted Member Care can help members better understand available benefits, answer questions, and connect with the services that best fit their needs. 

Whether you're trying to access a service, understand eligibility requirements, or simply learn more about what's available through your plan, support is available to help point you in the right direction. Have a question about your Trustmark plan? Call Trusted Member Care at 800-522-1246. 

Learn more about Trusted Member Care and how they support members every step of the way. 

Start With One 

You don't need to learn everything about every service today. Start with the one that feels most relevant to you. 

If someone in your family may need care after hours, create your Teladoc Health account. If back, neck, or joint pain are already affecting daily life, learn how Vori Health can help. And before scheduling planned care, remember to check Valenz Bluebook. 

Some services may be useful now. Others may matter later. Taking one small step today, whether that means creating an account, bookmarking a website, or simply remembering a service is available, can make it easier to act when the need arises. The goal is not to use every service. It's to make sure the right one doesn't go overlooked when it could help. 

*Available for Trustmark HealthyEdge and Trustmark Healthy Choices plan designs with a prescription drug card. Medications on the PrudentRx specialty drug list may change at any time, with or without notice. The plan may not cover certain medications even though they appear on the PrudentRx specialty drug list. **Teladoc mental health services and Vori Health services are available to covered members 13 and older. Teladoc and Vori services are available at no extra cost for non-CDHP designs. For members with a CDHP, services will be subject to deductible and coinsurance for members. ***Available to covered members 18 and older.

About Trustmark® 

Smarter health plans, backed by experience. 

For more than 110 years, Trustmark has been a leader in employee benefits, bringing decades of self-funded expertise to flexible, modern health plans that help employers manage healthcare responsibly. 

Trustmark Small Business Benefits^® level-funded solutions, which include PPO plans with access to national networks through Aetna^® and Cigna^® PPO Network, Reference-Based Pricing, and dual-option designs, give employers real transparency, predictable monthly costs, and the potential for surplus refunds.* Employees receive benefits they can easily use, and brokers get a partner who has delivered stability and service for decades. 

*Cigna^® is a trademark of Cigna Intellectual Property, Inc. *Access provided through the Aetna Signature Administrators solution.

Trustmark^®, Trustmark HealthyEdge^SM, Trustmark Healthy Choices^SM, and Trustmark Small Business Benefits^® are trademarks of Trustmark Insurance Company. All other trademarks are the property of their respective owners, which are not affiliates of Star Marketing and Administration, Inc., and Trustmark Life Insurance Company. 

Plan design availability and/or coverage may vary by state. Plans are administered by Star Marketing and Administration, Inc., and stop-loss insurance is provided by Trustmark Life Insurance Company.