Small Business Benefits

Trusted Member Care
and Your Preventive Benefits

LOGIN

Key Advantages

Take advantage of the benefits in your preventive-only benefit plan to maintain your health. It features:
  • 100% coverage for in-network preventive care services required under the Affordable Care Act (ACA)
  • A prescription drug discount program or drug card for generics, depending on your employer’s plan design
  • 24/7 access to U.S. board-certified doctors via phone/online video
Please note: Trustmark Preventive PlusSM plan designs are not comprehensive major medical plan designs; these plan designs cover preventive care services only. Benefits are limited to the coverage described in the Plan Document. Exclusions and limitations apply.
  • Quick Links

Trusted Member Care

Our dedicated and knowledgeable in-house specialists help you make the most of your benefits for an enhanced customer experience. 

Our specialists support you by:
  • Helping you find a provider
  • Providing education about your plan
  • Helping you understand your Explanation of Benefits (EOBs) and the amount(s) owed
  • Answering your providers’ questions about the plan
  • Explaining what to do if you receive a bill for an amount in excess of what is shown as “patient responsibility” on your (EOB)
male customer service representative
male customer service representative

We’re Here to Help

Trusted Member Care
Monday through Friday
7 a.m. to 5 p.m., CT

800-522-1246

Online Self-Service

Register at TrustmarkSB.com/login for convenient access to important information tailored to your plan design. Gain simplified, speedy access online vs. printing, mailing and storing paper documents.

Go online to access:

  • Searchable benefits information via the Plan Document & Summary of Benefits and Coverage
  • Your digital ID card
  • Claims and Summary of Benefits
  • Opt in for notifications for paperless Explanations of Benefits (EOBs) and the Document Center
Female looking at computer
Female looking at computer

Wellness and Cost Savings

Telehealth icon

Don’t Forget Telehealth!

A telehealth service provides access to:
  • U.S. board-certified doctors for nonemergency general medical care through convenient phone, video or mobile app visits. 
  • Confidential mental health counseling for adults and teens.
  • Dermatology services
Why telehealth?
Fitness Program

Fitness Program

Covered employees and their spouse or domestic partner 18 and older have access to a fitness program offering access to discounted gym memberships to more than 12,500 fitness centers nationwide and more than 10,000 online workout videos for your home. Learn more
Shopping for Healthcare

Quality and Cost Transparency Tool

Access an enhanced tool designed to help you locate doctors and facilities in your area with the best quality and price on a medical test, imaging or procedure. You also can see your estimated out-of-pocket costs, based on your health benefit plan.

  • Green, yellow and red color signs will help guide you to the right care.
  • See your plan’s provider rates for items and services.

Become a super shopper.

Trustmark Preventive PlusSM plan designs do not meet minimum value and are not comprehensive major medical plan designs; these plan designs cover preventive care services only. Benefits are limited to the coverage described in the Plan Document. Exclusions and limitations apply.
Trustmark® and Trustmark Small Business Benefits® are trademarks of Trustmark Insurance Company. All other trademarks are the property of their respective owners, which are not affiliates of Star Marketing and Administration, Inc., and Trustmark Life Insurance Company.

Plan design availability and/or coverage may vary by state. Plans are administered by Star Marketing and Administration, Inc., and stop-loss insurance and ancillary coverage are provided by Trustmark Life Insurance Company.