Employer Connection

Remember that you can provide your covered employees with instant access to their medical and dental digital ID cards. These cards offer convenience and peace of mind until physical cards arrive or if they are lost.

To access, log in at TrustmarkSB.com/login, go to Manage My Group, and select Digital ID Cards.

Sharing is simple! Open the digital ID card file to view, print, or save. You can print it out or email it to your employee.

Note: Each digital ID card displays the name of the covered employee, not spouses or dependents. Cards are available within one to two business days after the order is received.
Keep your employees covered and stress-free with digital ID cards!

Encourage your covered employees to switch to secure, digital versions of their Explanation of Benefits (EOB) and enjoy the convenience of going paperless. By registering at TrustmarkSB.com/login, employees can easily opt for paperless EOBs and manage their preferences in their profile.

Employees will receive email notifications whenever new documents or EOBs are available online. With 24/7 access at TrustmarkSB.com/login, they can view, save, or print important documents anytime, anywhere.

Make the switch today and experience the benefits of going digital! 

Encourage your covered employees to register at TrustmarkSB.com/login for round-the-clock access to essential benefits and self-service resources. By registering, employees can:

• View benefits, claims, Explanations of Benefits (EOBs), and network information.
• Access digital ID cards to save, share, or print.
• Retrieve important documents, including their Plan Document and Summary of Benefits and Coverage.
• Explore "My Resources," a library of key materials personalized to their health benefit plan.
• Utilize the Service Center for updates to member or dependent information, designating a personal representative, responding online, and more.

Registration is simple! Share this flyer with your covered employees to help them get started.

Manage My Group is an easy-to-use tool designed to help you securely administer your group’s self-funded health plan with ease. With Manage My Group, you can complete your requests within 24 to 72 hours and receive email confirmations for both receipt and completion of your requests.

Here are some of the key features:

• New Enrollee: Easily enroll new employees or dependents by completing the Employee Eligibility Statement.
• Newborn or Adopted Dependent: Add coverage for an employee's newborn or adopted dependent within 31 days of birth.
• Terminate/Waive Coverage: Terminate coverage for multiple employees or waive coverage for dependents.
• Address Update: Update your business email or mailing address.
• Member/Dependent Update: Submit updates for mailing address, names, date of birth, gender, and social security numbers.
• Replacement ID Cards: Order replacement ID cards for delivery to an employee's mailing address.
• Digital ID Cards: View, print, save, and share individual medical and dental digital ID cards.
• Employee Census: Generate an employee census report for your health benefit plan.
• Member Summary of Benefits: Review individual, employee-specific benefit information.
• Electronic Funds Transfer: Sign up for EFT by submitting an authorization agreement for preauthorized payment.
• Paperless Billing: Receive billing notices via email instead of USPS.

Simplify your plan administration with Manage My Group. Experience the convenience and efficiency this tool brings to managing your health benefit plan.

This week, we're sending an email to your employees with a level-funded plan. It highlights the benefits of our Trusted Member Care customer service, ensuring they receive personalized assistance and quick resolutions. The email includes a link to a detailed blog article about Trusted Member Care support. Be sure to read the email and follow the link to the blog for all the information you need.

Trusted Member Care is dedicated to providing your employees with the best possible experience. Our team is available to help them navigate their benefits, answer any questions they may have, and address any concerns promptly. Whether it's understanding their coverage, finding the right healthcare provider, or resolving claims issues, Trusted Member Care is here to support them every step of the way.

A non-grandfathered group health plan’s in-network out-of-pocket maximum for essential health benefits (EHBs) for the 2026 plan year cannot exceed $10,600 for self-only coverage and $21,200 for other-than self-only coverage.

The in-network out-of-pocket maximum applies to all individuals, regardless of whether an individual has a self-only plan or other-than single coverage. Self-funded group health plans are not required to cover EHBs. But, if they do, they cannot impose lifetime or annual dollar limits on those benefits.

For high-deductible health plans (HDHPs) for the 2026 plan year, the out-of-pocket limit will be $8,500 for self-only coverage and $17,000 for other-than self-only coverage. The minimum deductible is changing to $1,700 for self-only coverage and $3,400 for other-than self-only coverage.

Supporting Healthier Futures for Active Teens – Starting 7/1/2025

We’re excited to announce an enhancement to our virtual musculoskeletal (MSK) treatment benefit. Effective July 1, 2025, dependents ages 13–17 will now have access to comprehensive virtual MSK treatment through Vori Health. This expansion builds on the current offering, which is already available to adult members aged 18 and up.

This benefit is included with Trustmark major medical plans and gives your employees’ teen dependents convenient access to high-quality, expert-guided care, right from home.

What’s Changing?

• New Age Group Added: Dependents ages 13–17 now eligible
• Effective Date: Applies to all groups on 7/1/2025
• Eligible Plans:
  • HealthyEdge℠ (HE)
  • Healthy Incentives^® (HI)
  • Healthy Choices℠ (HC)
• Excluded Plan: Preventive Plus plans do not include this benefit

What’s Included with Virtual MSK Treatment
Teenagers now have access to a full suite of Vori Health MSK services, designed specifically to address the unique needs of adolescents:

Conditions Treated

• Sports injuries (e.g., sprains, strains, knee/shoulder injuries)
• Growth-related discomfort (e.g., Osgood-Schlatter disease, growing pains)
• Back and neck pain
• Overuse injuries (e.g., tendonitis, shin splints)
• Post-injury rehabilitation

Care Components

• Virtual visits with board-certified physicians and licensed physical therapists trained in adolescent MSK care
• Personalized digital Care Plan, including:
  • Tailored treatment protocols
  • Motion Guide: Computer vision tech for real-time movement feedback
• Progress tracking and expert support in one easy-to-use digital platform

Cost and Coverage Details

• For members enrolled under Trustmark HealthyEdge℠ PPO, Trustmark Healthy Incentives^® PPO, or Trustmark Healthy Choices℠: Services are covered at 100%
• For members enrolled in Trustmark HealthyEdge℠ CDHP, Trustmark Healthy Incentives^® CDHP, or Trustmark Healthy Choices℠ CDHP: Services are subject to deductible and coinsurance

Why This Matters
Teenagers today face rising rates of sports-related and postural MSK issues. By providing early, expert-driven care, employers can help families manage injuries before they become chronic and support better health outcomes for the next generation. Vori Health’s virtual care is designed for modern families: it’s accessible, evidence-based, and personalized.

Healthcare costs are rising, but you can take control with these six smart strategies:

• Learn health plan lingo: Navigate coverage confidently by understanding terms like copay, coinsurance, deductible, and out-of-pocket limit.
• Choose in-network providers: Save money by opting for healthcare providers within your PPO network.
• Leverage telehealth: Access convenient, non-emergency care via video, phone, or mobile app. 
• Stay current with preventive care: Catch issues early with vaccines, screenings, and tests covered at no cost.
• Opt for generic drugs: Reduce prescription costs by choosing generic medications, which are as effective as brand-name drugs.
• Make the most of HRAs and HSAs: Use pre-tax accounts to manage healthcare expenses and save money.

Empower yourself and your employees with these tips to effectively control healthcare costs. 

Read the full article

Our second email in our Ways to Save campaign is designed to encourage employers and their covered employees to learn about healthcare coverage terms.

Via a link in this email, Do You Understand Health Plan Lingo?, readers can access an article discussing how mastering the language of health coverage helps healthcare consumers more effectively manage their care and healthcare costs.

Our Ways to Save campaign promotes approaches to help consumers save on healthcare costs.

Members covered by a major medical plan with a PPO administered by Star Marketing and Administration, Inc. will be sent this email shortly.

Congress did not extend telehealth benefit flexibility for high-deductible health plans beyond Dec. 31, 2024. As a result, changes were made to the virtual musculoskeletal (MSK) treatment benefit for our major medical CDHP designs with plan years beginning Jan. 1, 2025, and after.

Learn more.

To help make tax filing for 2024 easier and more convenient for employers, electronic versions of Form 1095-B (in a PDF format) are now available in the Document Center on our website.

Employers can log in at TrustmarkSB.com/login. Tax documents are not available for brokers.

Please reference the information below for further assistance. 
 

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11/8/2024
Electronic Form 1095-B for Employers’ Tax Filing Available in Early January

An electronic version of Form 1095-B (in a PDF format) will be available in the Document Center on our website in early January 2025. Employers should log in at TrustmarkSB.com/login.

If employers need to reference the data used to populate the forms, it will also be available in a CSV format in the Document Center.

The Affordable Care Act requires employers with fewer than 50 employees to annually file Form 1095-B to report certain information about individuals who are covered by minimal essential coverage.

Form 1095-B will be available to all active and terminated employers with fewer than 50 enrolled employees who had coverage administered by Star Marketing and Administration, Inc., at any point during the 2024 calendar year. The forms will be generated for all active and terminated covered employees and dependents of these groups. 

Employers must distribute Form 1095-B to covered employees by Jan. 31, 2025, and file those forms with the IRS via paper by Feb. 28, 2025, or electronically by March 31, 2025.

Employers with questions about the IRS requirements should consult a tax advisor.

For additional information and instructions on Form 1095-B, please review this IRS link: About Form 1095-B, Health Coverage