Population Health Management

A Healthy Business Relies on Healthy Employees

Annual healthcare spending in the U.S. has reached $4.1 trillion, with 90% of that attributed to people with chronic and mental health conditions.

It’s time for a change.

Our Population Health Management (PHM) program uses a technology-driven approach to monitor each member’s health status by scanning complex claims data and using evidence-based clinical analytics to create a truly personalized experience.
 

Here’s how we do it:

  • Identify members with certain chronic conditions and risk factors using the clinical analytics technology
  • Find opportunities to improve care and compliance
  • Provide personalized support through our member engagement platform
  • Help members find a well-being vision and work to achieve it

Multi-channel Support

The Population Health Management program powered by ActiveHealth utilizes a variety of channels to help members manage their health in ways that fit naturally in their lives, including:
  • 24/7 access to digital resources for web and mobile Live, online group coaching classes led by experienced coaches
  • One-to-one connections by telephone or telehealth-style chats
  • Multi-channel journeys addressing high-impact conditions, like heart health and weight management 
Media for Multi-channel Support

Proven Results

Personal Coaching for chronic conditions can empower and motivate members on their journey to better health while delivering measurable savings. By looking at the results of a two-year study of over 14,000 commercial members*, it’s clear just how much of an impact chronic condition management can make.

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$27.49 medical cost savings per identified member, per month

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20% reduction in inpatient costs for identified member

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24% reduction in acute inpatient admissions

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* Lifestyle and Condition Coaching, ActiveHealth Management 2018-2019 Book of Business Report. Lifestyle and Condition Coaching year two follow-up study was a non-randomized, retrospective program quality analysis study. Study group: 14,077 commercial members identified for the LCC program in 2018 and 2019. Comparison group: 37,840 commercial members where LCC was unavailable but who otherwise met identification criteria. Statistical significance threshold p<=.1.

Self-funded health plan administration provided by Luminare Health