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Trusted Member Care Offered With Your New Health Benefit Plan
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Make the most of your benefits with help from our Trusted Member Care specialists. Our dedicated and knowledgeable team of in-house specialists will deliver a high level of personalized support and help you at every step along the way.
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Our caring specialists are available to:
- Help you find a healthcare provider
- Offer education about your employer-sponsored, self-funded health benefit plan
- Help you better understand your Explanations of Benefits (EOBs) and amounts owed to healthcare providers
- Answer questions from doctors, hospitals and other providers
- Explain the streamlined process to resolve balance bills, which are amounts billed in excess of what is shown as “Patient Responsibility” on your EOB
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Our Trusted Member Care specialists are here to help:
Monday – Friday, 7 a.m. to 5 p.m. CT at 800.522.1246, ext 26300
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Trustmark® and Trustmark Small Business Benefits® are trademarks of Trustmark Insurance Company. All other trademarks are the property of their respective owners, which are not affiliates of Star Marketing and Administration, Inc., and Trustmark Life Insurance Company.
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Trustmark Small Business Benefits®
Plan design availability and/or coverage may vary by state. Self-funded plans are administered by Star Marketing and Administration, Inc., and stop-loss insurance coverage is provided by Trustmark Life Insurance Company.
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©2023 Star Marketing and Administration, Inc.
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B680-1476-ee-HC-only (9-23)
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