Health Benefits

Consumer Engagement

Better Connected, More Informed

When members are better connected and informed about their benefits, they are better equipped to manage their health and healthcare costs. Our dedication to person-centered customer service and digital engagement tools can help members get the information they need to be healthier and make smarter, more cost-effective healthcare choices.

myTrustmarkBenefits Portal

Our secure online portal——gives members 24/7 self-service access to customer service, their benefit details, claims information, plan balances, explanation of benefits (EOBs), ID cards, and much more.


myTrustmarkBenefitsWire is a digital communication tool that connects with members via mobile messaging to help them get the most out of their benefits. Through the Wire, we can send members helpful, timely, targeted updates.

myTrustmarkBenefits Mobile App

Our free mobile app lets members take their benefit plan info with them wherever they go. The app is an even quicker way to connect with customer service, access ID cards, check balances, and more. Members can download it for free from Apple’s App Store or Google Play.

Other Products and Services

In addition to our claims and benefits administration expertise, we have a number of other solutions. Take a look: