Navigation and Advocacy

Significant Savings, Powerful Support

Our navigation and advocacy solution, powered by Grand Rounds Health, dramatically reduces spend for employers and members alike, significantly improves member health outcomes, and gives members a powerful advocate when they need it most.

Check out this 90-second video to hear Kim Fiori, Regional President, discuss all the ways this solution supports members while reducing costs.

Delivering Measurable Results

savings per high-quality provider referral1

average annual savings per expert medical opinion2

change to diagnosis and/or treatment plan2

increase in members going to top quartile providers2

member satisfaction2

increase in member health literacy2

Complete Care and Clinical Expertise

Our navigation and advocacy solution for groups with 1,000+ lives combines clinical expertise with cutting-edge data science to help members find their way through a complex healthcare system. And it all starts with one member phone call.
Members get:
  • Live support from a personalized care team
  • Insights into the cost of care
  • Guidance from world-class healthcare experts
  • Provider matching support
  • Routing to existing benefits that can help
  • Convenient treatment through 24/7 telemedicine

Whole-patient Care

Typically, members access care in silos like:
  • Primary care
  • Specialty care
  • Urgent care
These providers often don’t talk to each other or coordinate their care, so the member gets bounced around without a single source of truth or support.
With this solution, members get 360 degree whole-patient care: clinical expertise and guidance throughout the journey for both routine and complex care.

Watch Beth, a member who worked with Grand Rounds, tell her story.

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